AdopSolutions Service Agreement

 

This services agreement, together with any pricing statements and other agreements (collectively the “Agreement”), applies to and governs your use of the services (the “Services”) provided by, and serves as the agreement between Adopsolutions Ltd, a corporation based in Tel Aviv (“We,” “Us,” or “Our”) and you (“You” or “Your”). You and Us are each a “Party” and collectively referred to herein as the “Parties.” This Agreement is effective as of the date you activate your account (“Account Start Date”). By signing a Pricing Statement to accompany this Agreement, by electronic signature or otherwise, or by accessing or using Our Services, You agree to be bound by this AGREEMENT and all terms incorporated by reference. Questions about this Agreement may be directed to: info@adopsolutions.com.

SUBJECT OF CONTRACT

The client sends data to the provider for data analysis. The provider analyses this data using the provider’s own algorithm to store and present the client’s data. The provided data will be stored / used to identify and abnormal Traffic to decrease his costs for unwanted marketing activities. A technical integration needs to be done on client side according to the technical instructions provided by the provider.

FREE TRIAL OFFER

The Provider offers the client a free trial (14 days) of one of the three plans: Starter (349 USD) / Professional (649 USD) / Enterprise (999 USD). The client agrees that the free trial ends automatically after 14 days and converts into the regular subscription if not cancelled prior. Volume above the included automated blocks (optimizations) are billed at the respective rate Starter (1.00 USD), Professional (0.85 USD), Enterprise (0.75 USD) per Conversion.

PRICING

Starter Plan:

Monthly Price – 349 USD (1000 included automated blocks optimizations). Overcharge per automated block (optimizations) is $0.40 USD.

 

Professional Plan:

Monthly Price – 600 USD (2000 included automated blocks (optimizations). Overcharge per automated block (optimizations) is $0.35 USD.

 

Enterprise Plan:

Monthly Price – 999 USD (4000 included automated blocks (optimizations). Overcharge per automated block (optimizations) is $0.30 USD.

 

1.   DEFINITIONS

Capitalized terms used in this AGREEMENT are defined herein and incorporated by reference into the Pricing Statements. Capitalized terms defined in the Pricing Statements but not defined in the AGREEMENT are incorporated by reference herein.

 

“Billing Practices” has the meaning set forth in Section 4.1.

 

“Data” refers to all information that You collect or ask Us to measure and/or attribute through the Services.

 

“Adopsolutions” refers to Our proprietary platform

 

“Personal Data” refers to Data that is linked to an individual’s device and can specifically identify that individual. In the Adopsolutions Platform, usernames, email address and phone numbers are considered Personal Data.

 

2.   YOUR ACCOUNT

This section explains Your responsibilities in connection with Your account and password. You assume sole responsibility for maintaining the confidentiality and security of the username and password used to manage Your account. You agree to assume sole responsibility for all activities that occur under Your account or via use of Your password.

 

3.   LICENSE

We hereby grant You a limited, non-exclusive, non-transferable, non-sublicensable and revocable license to access, use and implement Our Services, Websites, Platforms and Materials (collectively, the “User Licenses”) subject to the terms of this Agreement. The User Licenses do not include or authorize: (a) any resale or commercial use of Our Materials therein.

 

4.   BILLING PRACTICES AND PAYMENT

This section explains our billing practices and your responsibilities in connection with payment for the Services.

 

5.   SUPPORT

As part of the Services, You will have access to, email or chat support from Our support team. Absent special circumstances, all support will be provided in the English Language.

 

6.   DISCLAIMERS

This section explains that We do not provide any warranties relating to the performance of the Services and are disclaiming any warranties that may be implied by law, to the extent the law allows.

EXCEPT AS EXPRESSLY SET FORTH HEREIN, TO THE FULLEST EXTENT OF ALL APPLICABLE LAWS, THE WEBSITES (INCLUDING ALL INFORMATION THEREON), THE SERVICES AND PLATFORMS ARE PROVIDED BY US AS A NEUTRAL HOST AND ON AN “AS IS” BASIS, AND WE DISCLAIM:

 

You acknowledge and agree that there are risks associated with utilizing an Internet-based service including, but not limited to, the risk of failure of hardware, software and Internet connections, the risk of malicious software introduction, and the risk that third parties may obtain unauthorized access to information stored within Your account, including, but not limited to Your Data.

 

7.   REPRESENTATIONS AND WARRANTIES

This section explains the representations and warranties that You and We provide to each other.

 

8.   LIMITATIONS OF LIABILITY

This section explains that neither You nor We shall be liable for consequential or indirect damages, unless Your jurisdiction does not permit this exclusion, and that Your and Our liability for direct damages is limited.

 

9.   INDEMNIFICATION

10.   GOVERNING LAW AND JURISDICTION

This section explains that neither You nor We shall be liable for consequential or indirect damages, unless Your jurisdiction does not permit this exclusion, and that Your and Our liability for direct damages is limited.

 

11.   DATA PROTECTION

The provider is compliant with the 2018 E.U. GDPR.

 

User Data is stored only for the purpose of fraud detection where necessary and kept to a minimum where possible.

 

12.   DATA RETENTION

We will retain your data for 3 months in order to provide you the Services by Us.  If you wish to cancel your account or request that we no longer use your information to provide you services contact us at info@adopsolutions.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

13.   SUSPENSION

Notwithstanding any of the provisions of this Agreement, We reserve the right to immediately suspend your use of the Services and Platforms (“Suspension”) where We believe that: (a) You breached this Agreement; (b) You or Your Partners are conducting commercial activities that are not fully compliant with all applicable local and federal laws and regulations.

 

14.   UPGRAGE / DOWNGRADE POLICY

All customers who signed up for the services can submit an upgrade or downgrading request by contacting us at info@adopsolutions.com. Upon upgrading or downgrading your account, you agree to be charged for the difference between the Starter, Professional and Enterprise plan fees. Upon upgrading or downgrading, your account is immediately updated to the new overcharge threshold.

 

15.   TERMINATION

Upon termination, the following terms apply: (a) the User Licenses and any and all other licenses and rights granted to You in connection with this Agreement will immediately cease and terminate. You are responsible for any outstanding balances and balances incurred. To prevent future billing on your account, you must complete your cancellation before the first of the upcoming month. You may also submit a cancellation request to info@adopsolutions.com. Please note that since you may cancel your account at any time, we do not provide refunds. We bill in arrears for your usage and in advance for your monthly subscription fee.

 

16.   UPGRAGE / DOWNGRADE POLICY

If not agreed otherwise clients may cancel the service at any time. Cancellation requires to be in written form by sending an Email to info@adopsolutions.com. Service costs accrued until the end of current billing cycle and are be billed according the to applicable rate together with the respective base fee.

 

17.   MISCELLANEOUS